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Complaint? Compliment? Go Straight to the Top!

At DHL Express we are committed to providing great quality service and we strive to get it right first time, every time! Occasionally, however, our service does not live up to the high standards that you’ve come to expect from us. If this is the case, then Mindaugas Pivoriūnas "DHL Lithuania" General Manager wants to hear your complaints first-hand.
Of course thousands of customers rely on DHL every day for their delivery needs and if we’ve really impressed you, Mindaugas would like to hear about that too.
Understanding how you feel about the service you’ve received - good or bad - is vital in helping us shape our business to serve you better. So just write to Mindaugas Pivoriūnas and let him know what you think. Please include your telephone number if you would like us to call you back!

Mindaugas Pivoriūnas
General Manager

“Clients and their needs are the most important part of our job. Who else if not our customers can specify our mistakes – only in this way we will know what should be improved.”

Email Mindaugas Pivoriūnas
Mindaugas Pivoriūnas will ensure that your complaints are dealt with immediately and you’ll receive a response within one business day.
Should you need immediate assistance contact DHL Express Customer ServiceContact Us.

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